Satisfaction
100% Guaranteed
R50 delivery to areas
outside of Kempton Park
In a hurry?
Try the MediPark drive through!
011 972 8114/5

Details of our Terms and Conditions:

By entering this website you have released and discharged the providers/owners and creators of this site from any and all liability which might arise from using this website.

1.  All goods supplied remain the property of the vendor until such time as they are paid for in full.
2.  All goods sold through this site are sold as ’retail goods’. The vendor cannot be held responsible for any injury caused by improper use.
3.  This site trades in accordance with recent international directives for online trading as follows:

  • We provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details.

Returns Conditions:

If you would like to return an item, send us an email stating the reason for the return. Return address details are found below. Given the nature of the products sold on this website all returns MUST BE unused and unopened (we adhere to strict health and hygiene conditions).

1. The goods must be unused
2. Goods must be in their original condition & packaging. 
3. Goods must be received back within 14 days from the day you receive your order. 

If we suspect that the goods have been used or any of the above conditions are not met, regrettably we reserve the right to return the goods without notice (and with re-shipping costs being the responsibility of the buyer). Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable.

A full refund will be made within 30 days from cancellation of the order, provided the goods are returned to us in their original condition (excluding postage & packaging). Refunds are made via bank transfer to the customer’s designated South African bank account - or for store credit where applicable. 

All Packages returned to us unclaimed via Courier will be subject to reshipping charges as defined on our delivery page.

Please use a courier, as Medi-Park cannot be held accountable for returned items not received back. All returned items are subject to a 15% restocking fee. Returns are the responsibility and expense of the customer.

Wrap your return in the same packaging in which you received it and enclose the packing slip. Return via courier (to-door, no post office returns will be collected/permitted).

98 Elgin Road
Birchleigh
Kempton Park

Online Payment – TradeRoot secure payment processor

MediPark’s credit card submission pages are hosted on a secure server provided by TradeRoot our secure payment processor. All sensitive data submitted online through the secure server conforms to international 256 bit SSL3 encryption requirements, thus complete peace of mind is ensured.

3D Secure Payments

Medi-Park’s  payment pages are 3D Secure compliant and conform to the Verified by Visa and Mastercard Securecode online security platform.

So for those who frequently shop online and wish to ensure their credit card details may not be fraudulently used, you will need to sign up for 3D Secure - which is an added security measure (and verification procedure) employed by the major credit card issuers - before your card will be processed online.

You will only need to enrol for 3D Secure once (for each credit card you own) to be able to safely shop online in the future. This is a 2 step process and can be instantly completed online via your bank's website and is a necessary procedure to ensure peace of mind whilst making online purchases.

The following are links to the 3D Secure activation (and enrolment) pages provide by your bank. Please choose the bank that your credit card was issued by:

  • Nedbank
  • First National Bank
  • Standard Bank
  • Absa

 Indemnification

The user agrees to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from his use of mediparkonline.co.za. He also agrees to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from his use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action he takes that imposes an unreasonable burden or load on our infrastructure.

Disclaimer

While we have taken care to ensure that the content on this website is accurate, this website and the services accessible on or via this website are provided "as is". Your use of and reliance on the information on this website and the online services is entirely at your own risk.

We do not represent or warrant that the website, any tools (such as calculators), software, advice, opinion, statements, information, content or online services will be error-free, or that they will meet any particular criteria of accuracy, completeness, reliability, performance or quality. You acknowledge that any reliance upon any such tools, software, advice, opinion, statement or information shall be at your sole risk. We reserve the right, in our sole discretion, to correct any errors or omissions in any portion of this website.

Information, ideas and opinions expressed on this website should not be regarded as professional advice or our official opinion. You are strongly advised to seek professional advice before taking any course of action related to them. More specifically, certain information constitutes guidelines only, and the provision of this data may be delayed by a period of time. Accordingly, you are strongly advised to consult us or your professional adviser before trading or acting on such information. Any calculators supplied on this website are for indicative values only and we shall not be responsible or liable for any inaccuracies or miscalculations arising out of defects or incorrect use.

To the fullest extent permissible by law, we expressly disclaim all warranties (express and implied), including, without limitation, warranties of merchantability, title, and fitness for a particular purpose, non-infringement, compatibility, security and accuracy in respect of this website and the services accessible on this website. While we take all reasonable precautions to prevent this, we do not warrant that the website or any software available for download via the website is free of viruses or destructive codes.

We and our officers, directors, employees, servants, affiliates, shareholders, agents, consultants or employees (in whose favour this constitutes a stipulation for the benefit of another) shall not be liable for and you hereby indemnify us and our officers, directors, employees, servants, affiliates, shareholders, agents, consultants or employees (in whose favour this constitutes a stipulation for the benefit of another) against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind whatsoever or howsoever caused (whether arising under contract, delict or otherwise, and whether the loss was actually foreseen or reasonably foreseeable) arising out of your use of this website or the online services or the information contained on this website or your inability to use this website or the online services.

Without derogating from the generality of the above, we will not be liable for:

  • any interruption, malfunction, downtime or other failure of the website or online services, our system, databases or any of its components, for reasons beyond our control;
  • any loss or damage with regard to customer data or other data directly or indirectly caused by malfunction of our system, third party systems, power failures, unlawful access to or theft of data, computer viruses or destructive codes on our system or third party systems, programming defects;
  • any interruption, malfunction, downtime or other failure of goods or services provided by third parties, including, without limitation, third party systems such as the public switched telecommunication service providers, internet service providers, electricity suppliers, local authorities and certification authorities;
  • any event over which we have no direct control
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Tel: 011 972 8114/5
Fax/Faks: 0866619533


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